Administrative Manager needed at Qualita in Battersea, London

Qualita is an established wholesaler of cabinet furniture for major High Street players within the UK and abroad. Our factory is based in Lithuania and we have a dedicated customer support team working from our office in Battersea, London. We are currently looking for a hard-working, self-motivated candidate to join our team in Battersea.

Responsibilities:

• Managing delivery schedules and solving potential customer issues. Delegating work to delivery staff and managing their workload and delivery schedules.
• Using a range of software, including email, spreadsheets and databases, to ensure the efficient running of product supply to customers.
• Assisting colleagues in responding to customer enquiries and complaints.

Skills required:

• Knowledge of Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) and other commonly used office packages.
• Excellent organisational and time-management skills, flexibility to adapt to changing work demands.
• The ability to prioritise tasks and work under pressure.
• A problem-solving approach to work.
• The ability to manage your workload and supervise others concurrently.

Preferred skills:

• Good written and oral communication in both English and Lithuanian languages.

Schedule:

• 5 days per week including weekend shifts.

Experience:

• Previous experience in customer service.